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Terms of Service

Last updated: May 7, 2026

1. Acceptance of terms

By creating an account, accessing the SalesSeam dashboard, or receiving SalesSeam CSV deliveries, you agree to these Terms of Service. If you don't agree, don't use the service.

2. The service

SalesSeam is a subscription product that delivers a weekly prospecting CSV to your email. Each CSV contains B2B contact records matched to the Ideal Customer Profile (ICP) you configure, fired by a buying signal (currently active hiring), and includes a personalized first line per record drafted with the assistance of language models.

3. Subscription and billing

Billing is handled by Paddle.com Market Limited (“Paddle”), our Merchant of Record. Paddle handles checkout, tax, VAT, and refunds. By subscribing, you also agree to Paddle's Buyer Terms.

New customers get a 14-day free trial. A payment method is collected at signup; you are not charged until the trial ends.

You can cancel at any time from the Paddle customer portal linked in your dashboard. We do not run retention flows. We offer a pro-rated refund within 7 days of a charge if you're dissatisfied, processed via Paddle.

4. Acceptable use

You agree not to:

  • Send unsolicited bulk email that violates CAN-SPAM, CASL, GDPR, or any other applicable email regulation
  • Resell, redistribute, or publicly post lead data delivered to you
  • Reverse engineer, scrape, or attempt to access SalesSeam infrastructure outside of normal product use
  • Use SalesSeam for any unlawful, harassing, or fraudulent purpose

5. Data sources

SalesSeam aggregates publicly available data, primarily company job postings published by the companies themselves through their career sites and applicant tracking systems. We do not scrape private databases, gated content, or personal social profiles.

6. Intellectual property

SalesSeam retains all rights to the platform, software, and proprietary scoring and signal infrastructure. The lead records delivered to you in your CSV are yours to use for your outbound within the bounds of Section 4.

7. AI-generated content

First lines and other personalization snippets in the CSV are generated by large language models. They are provided as a draft. You are responsible for reviewing every message before sending it and for any claims, statements, or implications it contains.

8. Limitation of liability

SalesSeam is not liable for any business outcomes resulting from using the leads, including but not limited to reply rates, meeting bookings, deliverability of your outbound email, or recipient responses. SalesSeam's total liability for any claim is limited to the amount you paid in the 90 days preceding the claim.

9. Termination

Either party may terminate this agreement at any time. SalesSeam may suspend or terminate accounts that violate Section 4 or that fail payment after the standard Paddle dunning sequence. On termination, we retain your data for 90 days for billing reconciliation, then delete it.

10. Governing law

This agreement is governed by the laws of Karnataka, India. Disputes are resolved in the courts of Bengaluru.

11. Contact

Questions about these terms: email sunny@salesseam.com.